PRIVACY POLICY

Frenchie Fanatics

Privacy Policy

Last updated: Nov 2025

Frenchie Fanatics (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you purchase our digital products or interact with us.

By accessing or using our products, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

  • Name

  • Email address

  • Payment and billing information (processed securely by Stripe — we do not store card numbers)

Non-Personal Information

  • Purchase history

  • Device information

  • Basic analytics (e.g., clicks, downloads)

2. How We Use Your Information

We use your information to:

  • Deliver your digital products

  • Provide customer support

  • Send receipts and order confirmations

  • Improve our products and user experience

  • Comply with legal obligations

We do not sell or rent your information to third parties.

3. Payment Processing

Payments are processed by Stripe, a secure third-party provider.

Your financial information is handled according to Stripe’s security standards and is never stored by us.

4. How We Protect Your Information

We implement industry-standard technical and administrative safeguards to protect your information from unauthorised access, alteration, or disclosure.

5. Cookies & Analytics

We may use simple analytics tools to understand how our products are used. You may disable cookies in your browser at any time.

6. Email Communications

By purchasing a product, you agree to receive essential emails including:

  • Order confirmations

  • Download links

  • Customer support replies

We may also send optional product updates or new release notifications. You can unsubscribe at any time.

7. Your Rights

You may request to:

  • Access your information

  • Update your information

  • Request deletion of your data

Email us at:

📧 frenchiefanatics.co@gmail.com

8. Contact Us

If you have questions or concerns, contact us at:

Frenchie Fanatics

Email: frenchiefanatics.co@gmail.com

TERMS OF SERVICE

Frenchie Fanatics

Terms of Service

Last updated: Nov 2025

Welcome to Frenchie Fanatics (“we”, “our”, or “us”). By purchasing or downloading any digital product (“Products”), you agree to the following Terms of Service.

Please read carefully before purchase.

1. Digital Products

Our Products are delivered digitally via email or direct download. No physical items are shipped.

2. Personal Use Licence

All purchases include a non-transferable, non-commercial, personal-use licence.

You may:

  • Download and use the product personally

  • Print materials for your own use

You may not:

  • Share, resell, copy, redistribute, or publish the files

  • Use them for commercial purposes

  • Upload them to public websites

3. Refund Policy

Due to the nature of digital downloads, all sales are final.

If you do not receive your file or experience an issue, please contact us and we will assist promptly.

4. Delivery

After purchase, products are delivered automatically via:

  • Email

  • Download link

If you do not receive your files within 10 minutes, please check your spam folder or contact us.

5. Pricing & Currency

All prices are shown in the currency listed at checkout. We reserve the right to update prices at any time.

6. Limitation of Liability

Frenchie Fanatics is not responsible for:

  • Losses due to mis-use of our files

  • Issues caused by file modification

  • Any indirect or incidental damages

Our total liability is limited to the purchase price of the product.

7. Changes to These Terms

We may update these Terms from time to time. Continued use of our Products constitutes acceptance of updated terms.

8. Contact Us

For assistance, support, or questions:

📧 frenchiefanatics.co@gmail.com